was very prompt and we were allowed to go back to our rooms after about an hour.

Their was a small electrical fire on the first floor and had conciderable smoke in the lobby. Half dressed, hair on end, no make up, no bras, and NO COFFEE! LOL! After a short time, the staff ushered us into the closed buffet area and opened up the coffee area for everyone. We all evacuated downstairs, only to find a helpful staff to guide everyone outside. At 6:04am, the fire alarm went off! We were all confused at first, but quickly understood what was happening. Now for what I think is the most important part of the customer service. We enjoyed dinner at the little bar restaurant & enjoyed a night of gaming. They entire room was modern and looked brand new. Huge living room, wet bar area, 2 very large bathrooms (jacuzzi tub in master), king sized bed was very new and comfy. We have stayed in 'High end' suites all over the world.and this rivaled any of them. I was happy with the check in process and the bell staff was very polite and prompt. I had reserved one of the larger suites for us.

We arrived for a little 'Get away' for my wife and I. Ok, I'm sure that the headline got your attention! Let me start at the beginning. Even if you don't gamble this is a beautiful place to stay with even stuff for the kids and good restaraunts, gift shops, and lovely sculptures and fountains to see. He was so happy to play there after the long car trip. they watch movies, play video games, eat snacks and play in an indoor airconditioned playground with huge tubes to climb through. My son loved this and says it was one of his favorite things from our whole vacation (and we drove from Ohio to Oregon and stopped in Iowa, SD, Wa, and saw loads of things) It cost 6$ an hour with an 8 hour limit.

The Casino was very nice and they have a place for your kids to go while you go to the Casino called Play World. They advertise the biggest buffet in Oregon, we were just to tired to try it, it must be good because people were lined up the whole time nearly out the doors of the building. and don't count on your verizon or sprint phones to work there either. we had been driving for nearly 2 days and had slept in the car so we were so happy she had a 59$ room, (which was awesome! clean & comfortable & huge) we were at the end of the building and had some wifi issues, it was sporadic and week. We were traveling and were having a horrible time finding a place to stay on laborday weekend and saw the bill board advertisement, the woman on the phone was so friendly & helpful I could have hugged her.

Dallas oregon to spirit mountain casino